MyLife Opt Out: How to Remove Your Listing

In short: To do a MyLife opt out, submit the MyLife Opt-Out Form at mylife.com/privacyrequest with your name, location, birth year and a verified email, according to Recording Law's walkthrough of the form. MyLife has also been ordered to pay $21 million to settle federal allegations over deceptive subscription marketing, according to the FTC, and consumers continue to report to the Better Business Bureau that listings reappear or the removal form itself fails to work.

MyLife.com is a background-check and people-search site, and getting a listing off it takes more than clicking "remove me." The company runs a specific web form, asks for identifying details most people hesitate to hand over, and — based on hundreds of recent complaints — doesn't always follow through the first time. This guide walks through the exact fields on MyLife's opt-out form, what happens after you submit it, and what to do if your profile comes back or MyLife starts pitching you paid add-ons instead of deleting your data.

How do I find my MyLife profile to remove it?

Search MyLife by the name and location on your profile, the same way anyone else would find you, then open the listing. Copy the exact URL of that profile page — it's one of the optional fields on the opt-out form, and having it on hand speeds up the match. If you can't locate a URL, that's fine; the form can also work from your name, city and birth year alone, per Recording Law's breakdown of the form.

What form fields and info does MyLife's opt-out form require?

The form lives at mylife.com/privacyrequest and is titled the MyLife Opt-Out Form, with a heading describing it as a request to opt out of the sale of personal information and delete it. Its introductory text reads: "Submit this form with your information to request opt-out and deletion from MyLife.com. Requests are processed within the legally required time frames. Any profile listing published on our website that matches your information, will be permanently removed," according to Recording Law's documentation of the page.

The required and optional fields, as captured in that walkthrough, are:

1. State — required, dropdown
2. First Name and Last Name — required
3. City and Postal/Zip Code — required, under a "Location" heading
4. Email Validator — required, with a "Verify Email" button that must be clicked before the form will proceed
5. Birth Year (YYYY) — required; per Recording Law's walkthrough, MyLife's own helper text explains that your birth year helps it locate your correct profile
6. Middle Initial — optional
7. Maiden Name or Alias Name — optional
8. Profile URL for your profile listing — optional
9. A reCAPTCHA check before submission

This is the identity proof MyLife is asking for: full name, location, birth year, and a working email address it can verify in real time. No government ID upload is described in this form.

What happens after I submit an opt-out request?

Once the email is verified and the form is submitted, MyLife's stated commitment is that any profile listing matching your submitted information "will be permanently removed." The form promises processing "within the legally required time frames," but that phrase isn't tied to a specific day count on MyLife's own page, per Recording Law's review. In practice, treat the removal as something to check on rather than something guaranteed to happen overnight — go back and search your own name on MyLife a week or two after submitting, and again a month later.

MyLife also lists an unusually broad set of states where it recognizes opt-out and deletion rights beyond California: "Residents of some U.S. states, including California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia (and other states as new laws become effective) provide their consumers with rights to 'opt out' of sale of their personal information and/or to 'delete' that information from company databases," according to the Recording Law summary. If you live outside those states, MyLife may still process your request, but it isn't obligated to under the laws it cites.

Will my profile really be deleted, or just hidden?

MyLife's removal promise is bounded. As Recording Law's review explains, a submitted request results in permanent removal of any listing that matches at the time of the request, but that promise does not cover public records compiled afterward. MyLife builds its listings from public records, so a new court filing, property record, or voter registration tied to your name can generate a fresh profile after an old one is removed — meaning an opt-out is not a one-time, permanent shield.

It's also worth knowing what MyLife says about itself. Per the same Recording Law documentation, MyLife's own footer states it is not a Consumer Reporting Agency and that its information may not be used for decisions about consumer credit, employment, tenancy or any other purpose requiring compliance with the Fair Credit Reporting Act. That disclaimer matters because the FTC's 2021 complaint against MyLife alleged the opposite in practice — that MyLife "operated as a consumer reporting agency" and violated the Fair Credit Reporting Act by failing to maintain reasonable procedures to verify how its reports would be used or to ensure the information was accurate.

What should I do if my listing reappears or MyLife pushes a paid upgrade?

This is where MyLife's track record should shape your expectations. In December 2021, the FTC and Department of Justice announced that MyLife.com and its CEO, Jeffrey Tinsley, "have been banned from engaging in deceptive negative option marketing and will pay $21 million following allegations that they tricked consumers with 'teaser background reports' and trapped them in difficult-to-cancel subscription programs," according to the FTC's press release. The complaint said consumers who searched MyLife for someone were shown results implying, often falsely, that the person had criminal or sex-offender records — viewable only after buying a subscription, per the same release.

The settlement also covered billing. According to the FTC, the complaint alleged MyLife's misleading billing practices violated the Restore Online Shoppers' Confidence Act, and that MyLife separately violated the Telemarketing Sales Rule by misrepresenting its refund and cancellation policies. Tinsley and MyLife agreed to judgments totaling $33.9 million, with Tinsley paying $5 million and MyLife paying a partially suspended $16 million judgment because of the company's inability to pay the full amount. Both were permanently banned from offering any product with a negative option feature, and MyLife is now required to run an ongoing FCRA compliance monitoring program, the FTC says.

That history lines up with what people are reporting now. MyLife has drawn 523 complaints to the Better Business Bureau in the last three years and 76 in the last 12 months, and the company is "NOT BBB Accredited," according to BBB's complaint page for MyLife. Among the complaints logged there, one consumer wrote that they had requested MyLife delete their data through its "Do Not Sell My Personal Information" form, but the data had still not been deleted. Another disputed MyLife's claim that no matching record existed, reporting that a search of their first and last name on MyLife still turned up one result matching them. A third reported that MyLife's own takedown form was broken — it required an email address, but the email-verification step itself failed, blocking anyone from submitting a removal request even where the law requires one, per the same BBB complaint page.

If your experience matches any of these, resubmit the form, note the date and any confirmation you receive, and keep a screenshot of your profile both before and after. If MyLife's own form stays broken or your listing won't go away after a reasonable wait, file a complaint with the BBB using the same channel those other consumers did, since that record is public and searchable.

A short checklist for a MyLife opt-out

1. Search MyLife.com for your own name and location, and note or copy the exact profile URL.
2. Go to mylife.com/privacyrequest and open the MyLife Opt-Out Form, which covers deletion and opt-out of sale of personal information, as documented by Recording Law.
3. Fill in the required fields: state, first and last name, city and zip code, email, and birth year.
4. Click "Verify Email" and confirm the email field validates before submitting — this step is required for the form to proceed.
5. Add optional details (middle initial, maiden name or alias, profile URL) if you have them, to help MyLife match the right record.
6. Pass the reCAPTCHA and submit the form.
7. Re-search your name on MyLife after a reasonable interval to confirm the listing is gone, and again a month or so later, since new public records can regenerate a profile.
8. If the listing persists, the form malfunctions, or you're pushed toward a paid subscription instead of removal, document it with screenshots and file a complaint through BBB's consumer complaint channel.

Because MyLife rebuilds profiles from public records over time, a single opt-out request isn't the end of the task — and, given the conduct the FTC detailed in its 2021 case, it's worth keeping your own records of every request. For a wider view of how MyLife's process compares with other sites, see our tracker comparing opt-out requirements across people-search sites. If you're clearing your information from multiple data brokers at once, our broader guide to getting data brokers to delete your information covers the strategy beyond any single site, and our general guide to removing yourself from people-search sites walks through the same steps for other services you're likely listed on.