ThatsThem Opt Out: How to Remove Your Listing

In short: To opt out of ThatsThem, go to thatsthem.com/optout and fill in a single form with your full name, email, street address, city, state, ZIP and phone number, exactly as the listing shows them. ThatsThem's own page says this information is needed "to ensure we process the correct record(s)," and third-party trackers report removal typically within 5-7 business days, though Recording Law's guide says ThatsThem's own page cites a 72-hour window.

ThatsThem's opt-out works differently than what you may have used on other people-search sites. It isn't a search-and-click "remove" button next to each result, and it isn't a system where you paste in a profile link the way Spokeo does. ThatsThem uses one direct form that asks you to re-type your own name, address and phone number so its system can match the correct record against what's already on file. Get those details wrong and the wrong listing — or no listing at all — gets pulled. Here's how to fill it out correctly, what ThatsThem itself says about timing, and why a Spokeo opt-out won't touch your ThatsThem listing.

Where do I find my ThatsThem listing before opting out?

Search your own name on ThatsThem and open every result that matches you, since you may have more than one. Before touching the opt-out form, look at the live listing closely, because the removal form needs the same information to find and match that record. One walkthrough of the process recommends opening the "Show Full Profile" view first and writing down the address and phone number shown, explaining that this step is "necessary to determine whether ThatsThem displays your current or outdated information," and that "if you find several records you want to remove, you'll have to submit opt-out requests for each one separately," according to Onerep's step-by-step guide.

A practical trick from another guide to the process: keep two browser tabs open, one with your live ThatsThem listing and one with the opt-out form, and copy the details across rather than retyping from memory. That guide advises copying them "exactly as the listing displays them, typos included," since ThatsThem's system depends on those fields lining up with the record it's trying to match.

What exact information does the ThatsThem opt-out form require?

ThatsThem's own opt-out page states the form requires your "full name, email address, street address, state, city, ZIP code and phone number," and that this information "is necessary to ensure we process the correct record(s)," according to ThatsThem's opt-out page. This is a direct form built around exact name, address and phone matching — not a link or URL you paste in.

That exact-match requirement is also the most common point of failure. A mismatch between what you type and what's on file "is the most common reason a submitted request does not clear the intended listing," so it's worth double-checking "the address and spelling against what actually appears in your ThatsThem search result before submitting," per Recording Law's guide to the ThatsThem opt-out.

After entering your details, some guides describe a CAPTCHA step before you can submit — Onerep's walkthrough says to "Perform the CAPTCHA and click on 'Submit,'" per Onerep's guide. Whether a CAPTCHA appears can vary depending on when you visit, so don't worry if the screen in front of you looks slightly different from any single guide's description.

If you found more than one record for yourself in the previous step — common after a move or a changed phone number — you have to repeat the whole process separately for each one. ThatsThem's own instructions say to "send opt-out requests for each record that you would like to opt-out," and that "if you find multiple records with different information for a single individual, you will need to submit an opt-out request for each of those records," per ThatsThem's opt-out page.

How long does ThatsThem's opt-out actually take?

Estimates vary depending on who you ask. Recording Law's guide says "ThatsThem states requests are typically processed within 72 hours and that you will receive a confirmation email once the removal is complete," citing ThatsThem's own opt-out page. ThatsThem's contact page, separately, tells users to expect "up to 5-7 business days for our team to respond to your message" on general inquiries, per ThatsThem's contact page, and Onerep's FAQ states "your record should be removed within 7 business days" after submission, per Onerep's guide.

KinKeeper's summary splits the difference, citing third-party trackers that report removal within "5 to 7 business days, and sometimes as fast as 24 to 72 hours," per KinKeeper's opt-out guide. In practice, plan for roughly a week, and recheck your listing once any confirmation email arrives to make sure the intended record actually disappeared, since a mismatched submission can clear the wrong record or none at all, per Recording Law's guide.

Will my listing disappear from Google search too — and could it come back?

Not immediately, and possibly not permanently. ThatsThem's own page acknowledges that "your results page may have been indexed by a search engine," and that de-indexing "may take more than 5-7 days" and is "outside of our control," directing users who still see cached results to contact the search engine directly, per ThatsThem's opt-out page. KinKeeper's guide echoes this, noting your "profile page may stay in Google's or Bing's index for more than 5 to 7 days after the listing itself is gone," per KinKeeper's guide.

That lag matters because ThatsThem has a large footprint in search results to begin with — Onerep's guide notes the site "has over 1.3 mln pages indexed by Google, making your information easier to find through its search," per Onerep's guide. Removing a listing from ThatsThem's own database doesn't instantly scrub a cached copy Google or Bing already crawled.

Opting out also only affects ThatsThem's own public search tool, not the data underneath it. ThatsThem's page states plainly that "opting out on ThatsThem will remove your records from our public search, however your information may still be visible on similar sites," per ThatsThem's opt-out page. Recording Law's guide adds that ThatsThem's opt-out "does not affect data held by other services or public records," meaning the voter file, property record, or other public source behind your listing stays untouched — and other people-search sites drawing on similar sources are unaffected by a ThatsThem-only opt-out, per Recording Law.

A new listing can also appear later without warning. KinKeeper's guide notes that "when ThatsThem ingests a new batch of public data, a fresh listing can appear that your old request never touched, especially after a move or a new phone number," and suggests, as a practical habit rather than an official ThatsThem policy, putting "a note on the calendar to search the name again in about 90 days," per KinKeeper's guide.

Does opting out of Spokeo also remove me from ThatsThem?

No — they're two separate sites with two separate opt-out systems, and clearing one does nothing for the other. Spokeo's removal process is genuinely URL-based: instead of a name-and-address form, Spokeo asks you to "enter the URL of the profile" you want taken down, according to Spokeo's opt-out page. Spokeo also requires opting out each listing individually, since "each one is identified by a unique URL and must be opted out individually," and warns that "your information may reappear on Spokeo in the future without notice" as new records come in, per Spokeo's opt-out page.

Spokeo's own timeline differs too: the company says opt-out requests are typically "processed in 24-48 hours," but only after you click a confirmation link sent by email, per Spokeo's opt-out page. None of this carries over to ThatsThem's form-based system. If your name turns up on both sites, treat them as two entirely separate removal jobs. For other brokers that may also be listing your details, see our running list of other people-search sites you should also opt out from.

Checklist: removing your listing from ThatsThem

1. Search your name on ThatsThem and open every matching result, noting whether there's more than one record.
2. Click into the full profile view and write down the exact address, phone number and name spelling as shown — not from memory, per Onerep's guide.
3. Open the opt-out form at thatsthem.com/optout in a second tab.
4. Enter your full name, email, street address, city, state, ZIP and phone number exactly as they appear on the listing you want removed.
5. Complete any CAPTCHA shown and submit the form; its appearance can vary slightly depending on when you visit.
6. If you found multiple records in step 1, repeat steps 2-5 separately for each one — ThatsThem says to send a separate opt-out request for each record, per ThatsThem's opt-out page.
7. Watch for a confirmation email over the next several business days, then recheck the listing to confirm the correct record was actually pulled.
8. If your old listing still shows up in a Google search afterward, that may be a lingering cached page rather than a failed opt-out, since ThatsThem says de-indexing is outside its control.
9. Separately submit a Spokeo opt-out at spokeo.com/optout if your name appears there too — it's a different, URL-based system that doesn't connect to ThatsThem's.
10. Consider setting a reminder to search your name again after a few months, since a new batch of public data can generate a fresh listing your earlier request never touched.

For removing your information from brokers beyond ThatsThem and Spokeo, see our guides on getting data brokers to delete your data and removing yourself from multiple people-search sites at once.