Confirmed by Muji: Its president apologized for customer data leaksOur translation from FrenchSon président a présenté ses excuses pour les fuites de données clients
Confirmed by Muji: its chief executive apologized for the customer data breachOur translation from Spanishsu director general se disculpó por la filtración de datos de clientes
News reports are read by an AI model; every fact taken from an article was checked word for word against it, and anything it could not find was dropped. · Corrections and changes
Earlier breaches at Muji
From the official registers’ and Have I Been Pwned’s full histories. A name match: check the notice to be sure it is the same company.
NHK reported a data breach at Muji (Japan) on 11 November 2026, and it has been confirmed. How it happened, by the sources: hacking.
What data was exposed in the Muji breach?
Customer data, by the notices and reports on this page.
How do I know if I was affected?
Organisations normally tell the people whose data was involved, by letter or email, and that notice says what of yours was in it. We cannot look up individual people. If you got a notice, check that it is real, then follow the steps on this page.
Is there a Muji data breach settlement?
No settlement open for claims is on record for Muji as of 15 November 2026. Every open settlement is listed with its deadline.
Is a letter, email or text about the Muji breach real or a scam?
A real notice names the breach, says what data was involved and never asks for a password, a code or a payment. Criminals often send fake notices after a breach is in the news. Do not use links or phone numbers in the message: go to Muji’s own site, or check the letter here.