Yahoo! News and news.web reported a data breach at Seven-Eleven Japan (Japan) on 3 November 2026, and it has been confirmed. It affected 160,000 users.
What we know as of
Status
Confirmed.
People affected
160,000 users.
What was exposed
Phone numbers, Names, Addresses and User information.
When
First reported 3 November 2026.
How
Hacking, through CBcloud.
Seven-Eleven Japan’s record
No earlier breach on record under this name.
Not known yet: when it began and who was behind it. This page is updated as notices and statements come in.
Every fact above has its source below. Journalists: free to quote with credit (“Privacy Unpacked data breach tracker”, with a link to this page and the date); the figures can move. Follow this breach (feed) · Every major breach · Ask us for a figure
People affected
160,000users
Reported
3 November 2026News report and 1 more
What was exposed 4
Phone numbers
Names
Addresses
User information
How it happened
How
Hacking received unauthorized accesssourceOur translation from Japanese不正アクセスを受け
Through
CBcloud PickGo, operated by CBcloud Inc., received unauthorized accesssourceOur translation from JapaneseCBcloud社が運営する「ピックゴー」が不正アクセスを受けたため
Way in
PickGo PickGo, operated by CBcloud Inc., which handles some of the delivery operations for 7NOW, received unauthorized accesssourceOur translation from Japanese7NOWの一部の配達業務を委託しているCBcloud社が運営する「ピックゴー」が不正アクセスを受けたため
Confirmed by Seven-Eleven Japan: Seven-Eleven Japan announced on November 3rd that over 160,000 pieces of user information for the delivery service "7NOW" were obtained by external partiesOur translation from Japaneseセブン‐イレブン・ジャパンは11月3日、デリバリーサービス「7NOW」の利用者情報16万件超が外部に取得されたと発表した
News reports are read by an AI model; every fact taken from an article was checked word for word against it, and anything it could not find was dropped. · Corrections and changes
Questions about the Seven-Eleven Japan breach
Was Seven-Eleven Japan hacked?
Yahoo! News and news.web reported a data breach at Seven-Eleven Japan (Japan) on 3 November 2026, and it has been confirmed. It affected 160,000 users. How it happened, by the sources: hacking, through CBcloud.
What data was exposed in the Seven-Eleven Japan breach?
Phone numbers, Names, Addresses and User information, by the notices and reports on this page.
How do I know if I was affected?
Organisations normally tell the people whose data was involved, by letter or email, and that notice says what of yours was in it. We cannot look up individual people. If you got a notice, check that it is real, then follow the steps on this page.
Is there a Seven-Eleven Japan data breach settlement?
No settlement open for claims is on record for Seven-Eleven Japan as of 15 November 2026. Every open settlement is listed with its deadline.
Is a letter, email or text about the Seven-Eleven Japan breach real or a scam?
A real notice names the breach, says what data was involved and never asks for a password, a code or a payment. Criminals often send fake notices after a breach is in the news. Do not use links or phone numbers in the message: go to Seven-Eleven Japan’s own site, or check the letter here.
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